{"id":1394,"date":"2024-12-16T17:14:29","date_gmt":"2024-12-16T16:14:29","guid":{"rendered":"https:\/\/saunaboat-geneve.ch\/faq\/"},"modified":"2025-10-04T07:13:34","modified_gmt":"2025-10-04T05:13:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/saunaboat-geneve.ch\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:90px;--awb-background-color:var(--awb-color6);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.6666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:90px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.6666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-highlight fusion-animate-once fusion-highlight-underline fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\" data-highlight=\"underline\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:48;line-height:var(--awb-custom_typography_3-line-height);\"><span class=\"fusion-highlighted-text-prefix\"> Bienvenue dans notre<\/span> <span class=\"fusion-highlighted-text-wrapper\"><span class=\"fusion-highlighted-text\">FAQ !<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><path d=\"M8.1,146.2c0,0,240.6-55.6,479-13.8\"><\/path><\/svg><\/span> <span class=\"fusion-highlighted-text-postfix\"><\/span><\/h1><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p>Vous trouverez ici des informations importantes sur la location du bateau-sauna sur le lac L\u00e9man, notamment la r\u00e9servation, l&rsquo;utilisation et des informations g\u00e9n\u00e9rales. Nous avons compil\u00e9 les questions les plus fr\u00e9quentes pour faciliter votre planification et vous permettre de profiter d&rsquo;un s\u00e9jour serein. Si vous avez d&rsquo;autres questions, n&rsquo;h\u00e9sitez pas \u00e0 nous <a href=\"https:\/\/saunaboat-geneve.ch\/fr\/contact\/\">contacter<\/a> directement ; nous serons ravis de vous aider !<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.6666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:90px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.6666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color7) } #accordian-1 .fusion-panel { border-color:var(--awb-color5); border-width:1px; background-color:var(--awb-color5); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color4);}.fusion-accordian  #accordian-1 .toggle-content{color:var(--awb-color2);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color4) !important;border-color: var(--awb-color4) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">Tous<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".bateau-et-navigation\" href=\"#\">Bateau et navigation<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".capacites\" href=\"#\">Capacit\u00e9s<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".equipements-et-services\" href=\"#\">\u00c9quipements et services<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".inscription-et-reservation\" href=\"#\">Inscription et r\u00e9servation<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".meteo\" href=\"#\">M\u00e9t\u00e9o<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".securite-et-urgences\" href=\"#\">S\u00e9curit\u00e9 et urgences<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1411 equipements-et-services \"><span class=\"entry-title rich-snippet-hidden\">Y a-t-il une douche sur le bateau-sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:52:49+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1411\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1411\" href=\"#collapse-1-1411\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Y a-t-il une douche sur le bateau-sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1411\" aria-labelledby=\"faq_1-1411\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Non, il n\u2019y a pas de douche sur le bateau-sauna. Un seau est \u00e0 votre disposition pour vous rincer \u00e0 l\u2019eau du lac apr\u00e8s votre s\u00e9ance de sauna.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1413 equipements-et-services \"><span class=\"entry-title rich-snippet-hidden\">Y a-t-il des toilettes sur le bateau-sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:42:28+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1413\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1413\" href=\"#collapse-1-1413\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Y a-t-il des toilettes sur le bateau-sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1413\" aria-labelledby=\"faq_1-1413\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Non, il n&rsquo;y a pas de toilettes sur le bateau-sauna. Il est possible d&rsquo;utiliser les toilettes publiques \u00e0 proximit\u00e9 avant le d\u00e9part et apr\u00e8s l&rsquo;arriv\u00e9e.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1427 securite-et-urgences \"><span class=\"entry-title rich-snippet-hidden\">Y a-t-il des gilets de sauvetage \u00e0 bord ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:50:44+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1427\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1427\" href=\"#collapse-1-1427\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Y a-t-il des gilets de sauvetage \u00e0 bord ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1427\" aria-labelledby=\"faq_1-1427\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Il y a un gilet de sauvetage pour chaque personne \u00e0 bord. Lors de l&rsquo;instruction sur place, on vous montrera o\u00f9 ils se trouvent sur le bateau. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1386 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Utiliser un bon d&rsquo;achat<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T15:16:22+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1386\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1386\" href=\"#collapse-1-1386\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Utiliser un bon d&rsquo;achat<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1386\" aria-labelledby=\"faq_1-1386\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Fais ton choix sur la page R\u00e9server un bateau-sauna. (date\/heure\/nombre de personnes). <\/p>\n<p>En cliquant sur le bouton \u00ab R\u00c9SERVER MAINTENANT \u00bb, une nouvelle page s&rsquo;ouvre o\u00f9 tu as la possibilit\u00e9 de choisir d&rsquo;autres options comme des peignoirs ou des sets de serviettes de sauna. <\/p>\n<p>Dans le <strong>panier,<\/strong> tu peux ensuite <strong>saisir ton code de bon d&rsquo;achat et l&rsquo;appliquer.<\/strong> Si celui-ci est correct, il sera automatiquement d\u00e9duit du montant de l&rsquo;achat. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1421 bateau-et-navigation \"><span class=\"entry-title rich-snippet-hidden\">Qui peut piloter le sauna-bateau ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:47:01+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1421\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1421\" href=\"#collapse-1-1421\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qui peut piloter le sauna-bateau ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1421\" aria-labelledby=\"faq_1-1421\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>La personne qui signe le contrat de location est responsable du bateau en tant que capitaine. <\/strong><\/p>\n<p><strong>Le capitaine doit \u00eatre majeur.<\/strong> Les enfants et les mineurs sont sous la responsabilit\u00e9 de leurs parents ou accompagnateurs. <\/p>\n<p>Toute personne sous l\u2019influence de l\u2019alcool (maximum 0,5\u2030), de drogues ou de m\u00e9dicaments, ou qui, pour toute autre raison, ne dispose pas des capacit\u00e9s physiques ou mentales requises, est consid\u00e9r\u00e9e comme inapte \u00e0 naviguer. Pendant cette p\u00e9riode, elle ne peut ni piloter le bateau, ni participer \u00e0 sa conduite, ni exercer une fonction nautique \u00e0 bord.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1469 meteo \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il si un orage ou un vent fort est pr\u00e9vu ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:57:04+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1469\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1469\" href=\"#collapse-1-1469\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il si un orage ou un vent fort est pr\u00e9vu ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1469\" aria-labelledby=\"faq_1-1469\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si l&rsquo;<strong>avis de temp\u00eate<\/strong> est activ\u00e9, nous ne pouvons pas faire partir les bateaux pour des raisons de s\u00e9curit\u00e9. Si c&rsquo;est le cas, les possibilit\u00e9s suivantes s&rsquo;offrent \u00e0 vous : <\/p>\n<ul>\n<li>Sauna sur le bateau \u00e0 notre ponton (sans sortie) &#8211; r\u00e9duction de 30% du montant de la r\u00e9servation.<\/li>\n<li>Reporter gratuitement la r\u00e9servation \u00e0 une nouvelle date.<\/li>\n<li>Annuler la r\u00e9servation, des frais d&rsquo;annulation minimaux de 30.00 CHF seront alors factur\u00e9s.<\/li>\n<\/ul>\n<p>Si <strong>un orage<\/strong> est pr\u00e9vu, la sortie en mer n&rsquo;est pas possible. Dans ce cas, il n&rsquo;est pas non plus possible de prendre un sauna dans le port. Il ne nous reste malheureusement que deux possibilit\u00e9s :  <\/p>\n<ul>\n<li>Reporter gratuitement la r\u00e9servation \u00e0 une nouvelle date.<\/li>\n<li>Annuler la r\u00e9servation, des frais d&rsquo;annulation minimaux de 30.00 CHF seront alors factur\u00e9s.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1402 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il si nous ramenons le bateau en retard ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:37:55+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1402\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1402\" href=\"#collapse-1-1402\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il si nous ramenons le bateau en retard ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1402\" aria-labelledby=\"faq_1-1402\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Si le bateau-sauna est ramen\u00e9 trop tard, nous ne pouvons pas pr\u00e9parer correctement le bateau pour les clients suivants.<\/strong> Le bateau-sauna doit \u00eatre nettoy\u00e9 et recharg\u00e9 entre les cr\u00e9neaux. Si le bateau-sauna est ramen\u00e9 en retard, le groupe suivant ne pourra pas partir \u00e0 l&rsquo;heure. Dans ce cas, nous pr\u00e9levons une <strong>taxe de fair-play.<\/strong> Plus le retard est long, plus la taxe est \u00e9lev\u00e9e.   <\/p>\n<p><strong>Frais de fair-play<\/strong><\/p>\n<ul>\n<li>pour les 30 premi\u00e8res minutes entam\u00e9es 50 CHF<\/li>\n<li>apr\u00e8s 30 minutes 100 CHF<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1437 securite-et-urgences \"><span class=\"entry-title rich-snippet-hidden\">Que faisons-nous en cas d\u2019urgence ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:32:32+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1437\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1437\" href=\"#collapse-1-1437\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que faisons-nous en cas d\u2019urgence ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1437\" aria-labelledby=\"faq_1-1437\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si plusieurs navires sont impliqu\u00e9s dans un accident de navigation, un constat d\u2019accident doit \u00eatre rempli et la police doit \u00eatre contact\u00e9e. En cas de bless\u00e9s, de d\u00e9c\u00e8s ou de disparition, la police doit imm\u00e9diatement \u00eatre pr\u00e9venue. En cas d\u2019accident, le loueur doit \u00eatre contact\u00e9.  <\/p>\n<p><strong>Num\u00e9ro d\u2019urgence : <\/strong>117<\/p>\n<p>Le num\u00e9ro de location vous sera communiqu\u00e9 le jour de votre r\u00e9servation.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1433 securite-et-urgences \"><span class=\"entry-title rich-snippet-hidden\">Que faire en cas de panne ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-24T17:23:01+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1433\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1433\" href=\"#collapse-1-1433\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que faire en cas de panne ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1433\" aria-labelledby=\"faq_1-1433\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>En cas de panne, par exemple si vous ne pouvez pas lever l&rsquo;ancre ou si le bateau ne d\u00e9marre pas, appelez-nous, Sauna Boat Gen\u00e8ve. Le num\u00e9ro vous sera communiqu\u00e9 le jour de votre r\u00e9servation. <\/p>\n<p>En cas d&rsquo;accident ou d&rsquo;urgence, consultez la rubrique \u00ab Que faire en cas d&rsquo;urgence \u00bb.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1417 equipements-et-services \"><span class=\"entry-title rich-snippet-hidden\">Puis-je me changer quelque part avant le d\u00e9part et apr\u00e8s l\u2019arriv\u00e9e ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:51:14+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1417\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1417\" href=\"#collapse-1-1417\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je me changer quelque part avant le d\u00e9part et apr\u00e8s l\u2019arriv\u00e9e ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1417\" aria-labelledby=\"faq_1-1417\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nos h\u00f4tes peuvent se changer directement sur le bateau-sauna. Un espace de rangement est \u00e9galement \u00e0 disposition pour les v\u00eatements et les bagages. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1425 bateau-et-navigation inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 se situe le point de d\u00e9part et d&rsquo;arriv\u00e9e de ma r\u00e9servation de bateau sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-04T07:21:22+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1425\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1425\" href=\"#collapse-1-1425\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 se situe le point de d\u00e9part et d&rsquo;arriv\u00e9e de ma r\u00e9servation de bateau sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1425\" aria-labelledby=\"faq_1-1425\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Le point de d\u00e9part et d&rsquo;arriv\u00e9e de votre r\u00e9servation se situe directement au <strong>Quai Gustave-Ador 33 \u00e0 Gen\u00e8ve<\/strong><\/p>\n<p><strong>Comment nous trouver :<\/strong><br \/>\n<strong>En voiture : <\/strong>Des parkings payants sont disponibles \u00e0 proximit\u00e9, comme le <strong>Parking Villereuse<\/strong> (\u00e0 quelques minutes \u00e0 pied).<\/p>\n<p><strong>En transports publics<\/strong> L\u2019arr\u00eat le plus proche est <strong>Vollandes,<\/strong> desservi par les bus 2, 6, 29, E et G.<\/p>\n<p><strong>Information importante :<\/strong><br \/>\n<strong>Veuillez arriver 15 minutes avant votre rendez-vous<\/strong> afin que nous puissions vous expliquer en d\u00e9tail le bateau et tout ce qu&rsquo;il comporte. Ensuite, vous pourrez vous <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1429 meteo \"><span class=\"entry-title rich-snippet-hidden\">Ma r\u00e9servation aura-t-elle lieu s\u2019il pleut ou s\u2019il neige ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:54:43+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1429\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1429\" href=\"#collapse-1-1429\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ma r\u00e9servation aura-t-elle lieu s\u2019il pleut ou s\u2019il neige ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1429\" aria-labelledby=\"faq_1-1429\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Absolument !<\/strong> Qu\u2019il pleuve ou qu\u2019il neige, vous profitez du confort du sauna chaud au bord du lac. Dans ces conditions, l\u2019exp\u00e9rience est encore plus agr\u00e9able et unique.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1435 meteo \"><span class=\"entry-title rich-snippet-hidden\">Ma r\u00e9servation a-t-elle lieu par tous les temps ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:55:18+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1435\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1435\" href=\"#collapse-1-1435\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ma r\u00e9servation a-t-elle lieu par tous les temps ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1435\" aria-labelledby=\"faq_1-1435\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>En principe, oui.<\/strong> Si l&rsquo;avis de temp\u00eate est activ\u00e9, nous ne pouvons pas faire partir les bateaux pour des raisons de s\u00e9curit\u00e9. Si c&rsquo;est le cas, les possibilit\u00e9s suivantes s&rsquo;offrent \u00e0 vous : <\/p>\n<ul>\n<li>Sauna sur le bateau \u00e0 notre ponton (sans sortie) &#8211; r\u00e9duction de 30% du montant de la r\u00e9servation.<\/li>\n<li>Reporter gratuitement la r\u00e9servation \u00e0 une nouvelle date.<\/li>\n<li>Annuler la r\u00e9servation, des frais d&rsquo;annulation minimaux de 30.00 CHF seront alors factur\u00e9s.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1406 capacites \"><span class=\"entry-title rich-snippet-hidden\">Les enfants peuvent-ils monter \u00e0 bord du bateau-sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:41:08+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1406\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1406\" href=\"#collapse-1-1406\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les enfants peuvent-ils monter \u00e0 bord du bateau-sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1406\" aria-labelledby=\"faq_1-1406\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si les enfants sont sous la surveillance d&rsquo;un adulte, ils peuvent les accompagner sur le bateau-sauna.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1409 capacites \"><span class=\"entry-title rich-snippet-hidden\">Les chiens sont-ils autoris\u00e9s sur le bateau-sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:41:30+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1409\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1409\" href=\"#collapse-1-1409\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les chiens sont-ils autoris\u00e9s sur le bateau-sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1409\" aria-labelledby=\"faq_1-1409\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Pour des raisons d&rsquo;hygi\u00e8ne, les chiens et autres animaux ne sont pas autoris\u00e9s sur le bateau-sauna. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1423 bateau-et-navigation \"><span class=\"entry-title rich-snippet-hidden\">Jusqu\u2019o\u00f9 puis-je naviguer avec le bateau-sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-04T07:30:15+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1423\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1423\" href=\"#collapse-1-1423\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Jusqu\u2019o\u00f9 puis-je naviguer avec le bateau-sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1423\" aria-labelledby=\"faq_1-1423\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Le bateau-sauna n\u2019\u00e9tant pas un hors-bord, nous demandons \u00e0 nos clients de ne pas d\u00e9passer Bellevue \/ Collonge-Bellerive. Les distances sont souvent sous-estim\u00e9es, ce qui peut entra\u00eener des retards de retour. Des frais suppl\u00e9mentaires seront appliqu\u00e9s en cas de retard au moment du retour.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1390 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Je n&rsquo;ai pas re\u00e7u de confirmation de r\u00e9servation.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-24T17:34:45+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1390\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1390\" href=\"#collapse-1-1390\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je n&rsquo;ai pas re\u00e7u de confirmation de r\u00e9servation.<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1390\" aria-labelledby=\"faq_1-1390\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Tout d&rsquo;abord, v\u00e9rifiez votre dossier spam pour voir si l&rsquo;e-mail de confirmation de votre r\u00e9servation s&rsquo;y trouve.<\/p>\n<p>Si vous ne trouvez rien non plus dans votre dossier spam, envoyez-nous un e-mail avec vos coordonn\u00e9es (nom, pr\u00e9nom, date et heure de r\u00e9servation) \u00e0 <a href=\"mailto:info@saunaboat-geneve.ch\">info@saunaboat-geneve.ch<\/a><\/p>\n<p>Nous vous r\u00e9pondrons d\u00e8s que possible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1398 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai r\u00e9serv\u00e9 le mauvais site. Que puis-je faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:45:17+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1398\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1398\" href=\"#collapse-1-1398\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai r\u00e9serv\u00e9 le mauvais site. Que puis-je faire ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1398\" aria-labelledby=\"faq_1-1398\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si tu ne souhaites vraiment pas profiter de ton escapade en bateau-sauna chez nous sur le magnifique lac L\u00e9man, nous pouvons annuler ta r\u00e9servation. <\/p>\n<p>Dans ce cas, nos <a href=\"https:\/\/saunaboat-geneve.ch\/fr\/cgv\/\">conditions g\u00e9n\u00e9rales de vente<\/a> s\u2019appliquent.<\/p>\n<p>\u00c9cris-nous un petit mail avec ta demande \u00e0 : <a href=\"mailto:info@saunaboat-geneve.ch\">info@saunaboat-geneve.ch<\/a><\/p>\n<p>Nous te r\u00e9pondrons le plus rapidement possible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1415 equipements-et-services \"><span class=\"entry-title rich-snippet-hidden\">Des peignoirs et des serviettes sont-ils disponibles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:49:32+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1415\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1415\" href=\"#collapse-1-1415\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Des peignoirs et des serviettes sont-ils disponibles ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1415\" aria-labelledby=\"faq_1-1415\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si vous le souhaitez, vous pouvez ajouter \u00e0 votre panier des peignoirs ou des serviettes lors de votre r\u00e9servation en ligne.<\/p>\n<p>Si vous pr\u00e9f\u00e9rez apporter vos propres peignoirs ou serviettes, vous pouvez \u00e9galement le faire. La demande peut aussi \u00eatre faite sur place ; le paiement pourra \u00eatre effectu\u00e9 par carte, TWINT ou en esp\u00e8ces. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1388 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Comment le bon achet\u00e9 me parvient-il ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:30:03+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1388\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1388\" href=\"#collapse-1-1388\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment le bon achet\u00e9 me parvient-il ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1388\" aria-labelledby=\"faq_1-1388\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si tu as achet\u00e9 un bon d&rsquo;achat en ligne, celui-ci te sera automatiquement envoy\u00e9 par e-mail une fois l&rsquo;achat termin\u00e9 avec succ\u00e8s. Dans ce mail, tu trouveras un lien de t\u00e9l\u00e9chargement avec le bon. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1431 meteo \"><span class=\"entry-title rich-snippet-hidden\">Comment interpr\u00e9ter correctement les feux de signalisation ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:57:42+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1431\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1431\" href=\"#collapse-1-1431\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment interpr\u00e9ter correctement les feux de signalisation ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1431\" aria-labelledby=\"faq_1-1431\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Avertissement de vent fort :<\/strong> feu orange clignotant, <strong>40x par minute.<\/strong> Il est imp\u00e9ratif de rentrer au port de d\u00e9part de la location. <\/p>\n<p><strong>Avis de temp\u00eate :<\/strong> feu orange clignotant, <strong>90x par minute.<\/strong> Rentrer imm\u00e9diatement dans le port le plus proche.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1380 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionne une r\u00e9servation de bateau-sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-01T16:58:21+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1380\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1380\" href=\"#collapse-1-1380\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionne une r\u00e9servation de bateau-sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1380\" aria-labelledby=\"faq_1-1380\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Tu peux faire une r\u00e9servation pour une exp\u00e9rience de bateau-sauna sur le lac L\u00e9man <a href=\"https:\/\/saunaboat-geneve.ch\/fr\/produkt\/bateau-sauna\/\">ici<\/a>.<\/p>\n<p>Ici, tu peux indiquer le <strong>nombre de personnes (2-6)<\/strong> et <strong>choisir une date\/un cr\u00e9neau qui te convient.<\/strong>  <\/p>\n<p><strong>Lun-Dim : 450.00 CHF<\/strong><br \/>\nLe matin : 8h00-12h00<br \/>\nL&rsquo;apr\u00e8s-midi : 13h00-17h00<br \/>\nLe soir : 18h00-22h00<\/p>\n<p>Si l&rsquo;on clique sur une date, les cr\u00e9neaux encore disponibles apparaissent sous le calendrier. Si un cr\u00e9neau n&rsquo;est plus disponible, il n&rsquo;est plus affich\u00e9. Si une journ\u00e9e enti\u00e8re est d\u00e9j\u00e0 r\u00e9serv\u00e9e, elle est barr\u00e9e dans le calendrier.  <\/p>\n<p>Le temps entre les cr\u00e9neaux est n\u00e9cessaire pour nettoyer le bateau-sauna et le pr\u00e9parer pour la prochaine r\u00e9servation.<\/p>\n<p>D\u00e8s que l&rsquo;on a fait son choix, on clique sur le bouton \u00ab R\u00c9SERVER MAINTENANT \u00bb.<\/p>\n<p>Une nouvelle page s&rsquo;ouvre : Il est maintenant possible de choisir d&rsquo;autres extras comme des peignoirs ou des serviettes.<\/p>\n<p>Si tu as un bon d&rsquo;achat \u00e0 utiliser, tu peux le saisir dans le panier et l&rsquo;appliquer.<\/p>\n<p>Le processus de paiement\/r\u00e9servation d\u00e9marre avec le bouton \u00ab Continuer \u00e0 payer \u00bb.<\/p>\n<p>D\u00e8s que la r\u00e9servation est termin\u00e9e avec succ\u00e8s, tu re\u00e7ois un e-mail de confirmation automatique avec toutes les informations concernant ta r\u00e9servation.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1384 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionne l\u2019achat d\u2019un bon cadeau ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:24:50+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1384\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1384\" href=\"#collapse-1-1384\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionne l\u2019achat d\u2019un bon cadeau ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1384\" aria-labelledby=\"faq_1-1384\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Va sur notre site web et s\u00e9lectionne le produit \u00ab Bon d&rsquo;achat \u00bb. Si tu cliques dessus, une nouvelle page s&rsquo;ouvre. Tu peux y choisir l&rsquo;une de nos trois variantes de bons :<\/p>\n<h4>Variantes de bon :<\/h4>\n<p>CHF 200.00<br \/>\nCHF 350.00<br \/>\nCHF 450.00<\/p>\n<p>En outre, tu peux d\u00e9finir la quantit\u00e9 souhait\u00e9e de bons. En cliquant sur le bouton \u00ab Ajouter au panier \u00bb, le ou les bons d&rsquo;achat sont ajout\u00e9s \u00e0 ton panier. Dans le panier, tu peux v\u00e9rifier encore une fois ton achat.  <\/p>\n<p>D\u00e8s que tu as termin\u00e9 ton achat avec succ\u00e8s, tu re\u00e7ois une confirmation d&rsquo;achat automatique par e-mail. Dans cet e-mail, tu trouveras un lien de t\u00e9l\u00e9chargement pour le bon que tu as achet\u00e9. <\/p>\n<p><strong>Info suppl\u00e9mentaire :<\/strong> le bon ne pourra probablement pas \u00eatre achet\u00e9 avant la fin de l&rsquo;\u00e9t\u00e9\/l&rsquo;automne 2025.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1400 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Comment dois-je m&rsquo;imaginer le d\u00e9roulement de la r\u00e9servation ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-04T07:58:30+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1400\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1400\" href=\"#collapse-1-1400\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment dois-je m&rsquo;imaginer le d\u00e9roulement de la r\u00e9servation ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1400\" aria-labelledby=\"faq_1-1400\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vous arrivez \u00e0 nos locaux, id\u00e9alement <strong>10 \u00e0 15 minutes avant votre r\u00e9servation.<\/strong> Vous recevrez ensuite une pr\u00e9sentation d\u00e9taill\u00e9e. Nous serons \u00e9galement ravis de r\u00e9pondre \u00e0 vos questions.    <\/p>\n<p>Vous partirez ensuite, trouvez un endroit confortable ou jetez l\u2019ancre et profitez de votre sauna sur l\u2019eau, au milieu d\u2019une nature magnifique. <\/p>\n<p>Juste avant la fin des quatre heures, vous rentrez. D\u2019abord, remontez l\u2019\u00e9chelle de bain, relevez l\u2019ancre et d\u00e9marrez le moteur.  <\/p>\n<p>Pensez \u00e0 a\u00e9rer l\u2019int\u00e9rieur sur le chemin du retour.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1404 capacites \"><span class=\"entry-title rich-snippet-hidden\">Combien de personnes peuvent prendre place sur le bateau-sauna ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-04T07:34:08+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1404\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1404\" href=\"#collapse-1-1404\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Combien de personnes peuvent prendre place sur le bateau-sauna ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1404\" aria-labelledby=\"faq_1-1404\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Le bateau-sauna peut accueillir jusqu\u2019\u00e0 <strong>6 personnes<\/strong>. Ce nombre ne peut \u00eatre d\u00e9pass\u00e9 pour des raisons de s\u00e9curit\u00e9 et de conformit\u00e9 l\u00e9gale. Les enfants sont \u00e9galement compt\u00e9s comme des adultes.   <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1378 inscription-et-reservation \"><span class=\"entry-title rich-snippet-hidden\">Annulation<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/p1xel\/\" title=\"Articles par p1xel\" rel=\"author\">p1xel<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:40:44+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1378\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1378\" href=\"#collapse-1-1378\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Annulation<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1378\" aria-labelledby=\"faq_1-1378\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si vous ne parvenez pas \u00e0 honorer votre r\u00e9servation pour le bateau-sauna, ou si vous souhaitez la reporter ou l\u2019annuler, nos conditions g\u00e9n\u00e9rales s\u2019appliquent. <\/p>\n<p>Envoyez-nous un <strong><br \/>\n  <a href=\"https:\/\/saunaboat-geneve.ch\/fr\/contact\/\">courriel<\/a><br \/>\n<\/strong> afin que nous puissions discuter ensemble des prochaines \u00e9tapes. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1419 bateau-et-navigation \"><span class=\"entry-title rich-snippet-hidden\">Ai-je besoin d\u2019un permis bateau ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-geneve.ch\/fr\/author\/saunaboot\/\" title=\"Articles par saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-05T06:56:24+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1419\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1419\" href=\"#collapse-1-1419\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ai-je besoin d\u2019un permis bateau ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1419\" aria-labelledby=\"faq_1-1419\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00c9tant donn\u00e9 que le bateau-sauna est \u00e9quip\u00e9 d\u2019un moteur \u00e9lectrique de 5,9 kW, il peut \u00eatre conduit sans permis bateau.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1394","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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